Ken H. – Clients feedback
Hello, I just wanted to send a note to express my thanks and appreciation for the very positive experience of buying a car from your dealership. In December, I purchased a 2004 Volvo XC90.
This was the first used car I have puchased in many years and I will confess that I was somewhat sceptical when I first considered the purachase. However, dealing with Ron was a painless experience and he was very reassuring that I would be fully satisfied with the car. He backed up all his commitments and even managed to go beyond my expectations.
Subsequent to purchasing the vehicle I had to visit your service centre on two occasions for a flat tire and a faulty headlight. I was very pleased with the professional, friendly and customer centric service that I received through Nivine in getting these issues resolved in a timely fashion.
Thank you to you, Ron and Nivine for making this such a pleasant puchasing experience.
Regards…….Ken H.
Jan 17th, 2013